Before attempting any type of cleaning on your mouse, please unplug it from your computer.

Clean the mouse sensor:

RAZER Naga Epic Chroma RZ0 Black 19 Buttons Tilt Wheel USB Wired / Wireless Laser MMO Gaming Mouse. Limited time offer, ends 11/26. Mouse Grip Style: Adjustable.

  1. If you close synapse 2.0 the mouse will not have any problems, with synapse 2.0 running however this mouse is unstable in wireless mode. I have given up caring about this on my Naga, I just keep it in wired mode. Razer won't admit it is a problem with synapse 2.0 or something they need to fix in the firmware.
  2. Aug 26, 2011 After exhausting all my research attempts, I still could not access my Naga Chroma in the Syanpse app. I followed the advice on this link to a t but when I attach my Naga Chroma mouse in my laptop, the mouse would work normally, it's colors would change gradually, but when I open Synapse, it wouldn't detect it.
You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Let the sensor dry for 5 minutes before attempting to use it. Razer Naga Epic Chroma Synapse 3

Razer Synapse 3 Chroma Workshop

Clean the body of your mouse:

Razer Chroma Download

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer mouse please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer mouse.

Razer Naga Epic Chroma Synapse 3.0

Protect your mouse feet:

Razer Naga Epic Chroma Synapse 3d

To get the ultimate experience in movement and control, we highly recommend a premium mouse surface from Razer. Some other surfaces can cause the mouse feet to wear excessively and rapidly.